The Gempak app is available for free download on iOS (App Store) and Android (Google Play Store). To access your account through the app, open the Gempak app and tap the login icon in the top right corner. Enter your email address and password to complete the Gempak app login process.
Astro subscribers using the Gempak app can log in using the 'Login with Astro' option. This connects your Astro subscription benefits directly to the app, unlocking premium content that is included with your Astro package without any additional subscription required.
The Gempak app login supports biometric authentication on compatible devices. Once you have signed in for the first time, you can enable fingerprint or Face ID login in the app settings for faster, more secure access on subsequent visits.
If you forget your Gempak app login password, tap 'Forgot Password' on the login screen. A password reset link will be sent to your registered email address. Follow the link to set a new password. The new password will work on both the app and the Gempak website.
For users experiencing issues with the Gempak app login, try force-closing and restarting the app, checking your internet connection, or uninstalling and reinstalling the latest version of the Gempak app. If problems persist, contact Gempak support through the Help Centre accessible from within the app.
